Claim Support
Filing a claim shouldn't be stressful. Whether it's a health emergency, motor accident, property damage or any other claim — we're here to help you through every step.
Need claim help right now?
Call or WhatsApp us — we'll tell you exactly what to do in the next 10 minutes.
How to File a Claim
Follow these 6 steps to file your claim correctly the first time — and avoid rejection on technical grounds.
Inform Us First
Call or WhatsApp us at +91 87773 87006. We will guide you through the exact claim process for your specific policy and insurer.
Intimate the Insurer
Notify your insurance company as soon as possible — most policies require intimation within 24–48 hours of the incident.
Document Everything
Take photos, collect bills, get FIR copies (for theft/accident), medical reports (for health claims) and any other relevant documents.
Submit Claim Form
Fill out the insurer's claim form accurately. We help you fill this to avoid any rejection on technical grounds.
Surveyor Visit
For property or motor claims, the insurer will appoint a surveyor. Be present during the inspection and cooperate fully.
Claim Settlement
Once approved, the insurer transfers the settlement amount. We follow up on your behalf if there is any delay.
Direct Claim Contacts
If you have a Policy Total policy, contact your insurer directly using the official numbers below.
All General Insurers
Have a policy with another insurer? Find their official toll-free numbers and emails here.
Details sourced from official insurer websites. Always verify before contacting.
Claim Rejected or Delayed?
If your insurer has not resolved your complaint within 15 days, escalate to IRDAI through their Bima Bharosa portal or toll-free grievance line.
We're With You All The Way
Policy Total clients get dedicated claim follow-up support — from first intimation to final settlement.